At Zazú Salons, Inc. ("Zazú," "we," "our," or "us"), we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use the Zazú Salons mobile application (the "App") and visit our website (the "Website"). By accessing and using the App and Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you create an account, book appointments, or use our services, we may collect personal information, including but not limited to your name, email address, phone number, billing information, and home address.
1.2. Appointment Information: We collect details about your salon and spa appointments, such as the date and time of your appointments, the services requested, and the salon location.
1.3. Device and Usage Information: We may collect information about the device you use to access the App and Website, including device type, operating system, and unique device identifiers. We also gather data about your interactions with the App and Website, including browsing history and usage patterns.
1.4. Location Information: With your consent, we may collect and use your precise location information to offer location-based services, such as helping you find nearby salon locations.
2. How We Use Your Information
2.1. Service Provision: We use your personal information to provide the services you request through the App and Website, such as booking salon appointments, sending appointment confirmations, and providing personalized user experiences.
2.2. Customer Support: Your information may be used to respond to your inquiries, address concerns, and provide customer support.
2.3. Improvement of Services: We utilize aggregated and anonymized data to analyze and enhance the functionality and user experience of the App and Website.
2.4. Marketing: With your consent, we may use your email address or phone number to send you promotional offers, newsletters, and other marketing communications. You have the option to opt out at any time.
3. Disclosure of Your Information
3.1. Salon Partners: We may share your appointment information with the Zazú Salons locations you book appointments with.
3.2. Service Providers: Your information may be shared with third-party service providers who assist us in providing and maintaining the App and Website.
3.3. Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.
4. Your Choices
4.1. Account Information: You have the ability to review and update your account information within the App and Website.
4.2. Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
5. Security
5.1. We implement security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain the security of your data, no system can be guaranteed to be 100% secure.
6. Children's Privacy
6.1. The App and Website are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Material changes will be communicated by posting the updated Privacy Policy on the Website and within the App.
8. Contact Us
8.1. If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [contact information].
By using the Zazú Salons App and Website, you agree to the collection and use of your information as described in this Privacy Policy.